Patients
Testing made clear, from order to results
We know lab work can feel confusing. Here's exactly what to expect at every step, and how to reach us if you need help.
How it works
Get Your Order
Your provider sends your test order directly to Matrigene, or you can order select tests yourself online.
Visit Our Lab or Have Us Come to You
Visit our Glendale lab or request an at-home mobile collection, depending on the test.
We Process Your Sample
Your specimen is analyzed in our accredited lab under strict chain-of-custody and quality controls.
Access Your Results
Results are delivered securely to your patient portal and shared with your ordering provider.
Ready to schedule your draw?
Have a physician order, or ordered a test yourself? Schedule a home draw or visit our Glendale lab in just a couple minutes.
Frequently asked questions
How long does it take to get results?
Most standard tests are completed within 24-48 hours of our lab receiving your sample. Specialty and genetic panels may take longer.
Will my insurance cover testing?
Coverage varies by plan and test. Our billing team can verify your benefits before your appointment.
How do I access my results?
Once your results are finalized, you can sign in to your patient portal to view them securely, or ask your ordering provider to share them with you directly.