Matrigene Laboratories

Legal

Notice of Privacy Practices

Last updated July 23, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Matrigene Laboratories is required by law to maintain the privacy of your protected health information ("PHI"), to provide you with this Notice of our legal duties and privacy practices with respect to PHI, and to notify affected individuals following a breach of unsecured PHI. We are required to abide by the terms of this Notice for as long as it remains in effect.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

  • Get a copy of your health and billing records — You can ask to see or get an electronic or paper copy of your health and billing records and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
  • Ask us to correct your health and billing records — You can ask us to correct health and billing records you think are incorrect or incomplete. We may say "no" to your request, but we will explain why in writing within 60 days.
  • Request confidential communications — You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will consider all reasonable requests.
  • Ask us to limit what we use or share — You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
  • Get a list of those with whom we've shared information — You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why, subject to certain exceptions (such as sharing for treatment, payment, or healthcare operations).
  • Get a copy of this privacy notice — You can ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically.
  • Choose someone to act for you — If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • File a complaint if you feel your rights are violated — You can file a complaint with us using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights by sending a letter to 200 Independence Avenue SW, Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/hipaa. We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care or payment for your care
  • Share information in a disaster relief situation

If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest, or to lessen a serious and imminent threat to health or safety.

We never share your information for marketing purposes, or sell your information, without your explicit written permission.

Our Uses and Disclosures

How do we typically use or share your health information? We typically use or share your health information in the following ways:

  • Treat you — We can use your health information and share it with other professionals who are treating you, including sharing results with the healthcare provider who ordered your test.
  • Run our organization — We can use and share your health information to run our laboratory, improve your care, and contact you when necessary, including for quality assessment, compliance, and staff training activities.
  • Bill for services — We can use and share your health information to bill and collect payment for services you receive from us, including billing your insurance or processing self-pay orders.

How Else Can We Use or Share Your Health Information?

We are permitted or required to share your information in other ways, usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.

  • Public health and safety — We can share health information about you for certain situations, such as reporting communicable diseases, or preventing or reducing a serious threat to anyone's health or safety.
  • Research — We can use or share your information for health research, subject to applicable oversight and privacy protections.
  • Comply with the law — We will share information about you if state or federal laws require it, including with the U.S. Department of Health and Human Services if it wants to see that we're complying with federal privacy law.
  • Work with a medical examiner or funeral director — We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
  • Address workers' compensation, law enforcement, and other government requests — We can use or share health information about you for workers' compensation claims, for law enforcement purposes or with a law enforcement official, and for government agencies that oversee our operations.
  • Respond to lawsuits and legal actions — We can share health information about you in response to a court or administrative order, or a subpoena.

Uses That Require Your Written Authorization

Other than as described in this Notice, we will not use or disclose your health information without your written authorization. This includes most uses and disclosures for marketing purposes and the sale of your health information. You may revoke a prior authorization, in writing, at any time.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this Notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time by letting us know in writing.

Changes to the Terms of This Notice

We reserve the right to change the terms of this Notice, and our changes will apply to all health information we already have as well as any information we receive in the future. We will always keep the most current version of this Notice available on this page.

Contact Us

To exercise any of the rights described above, or if you have questions about this Notice, please contact us at info@matrigene.com, (818) 658-2122, or 6618 San Fernando Rd, Glendale, CA 91201.